AB Sales gets a Team tab that says in one sentence whether the team's approach is working, goals you can measure with progress and pace, a Knowledge base that every AI draft follows, sales teams and lead owners, and 13 new MCP tools so AI assistants can manage products and goals.
AB is now listed in Claude's connector directory, so connecting Claude to AB Projects, AB Sales and AB Support takes a search and a sign-in, with no URL to paste. AB Sales also gets a Knowledge base for the team's playbook.
One AB plugin now covers AB Projects, AB Sales and AB Support in ChatGPT and Codex, with seven built-in skills. Closing an account now removes your personal data, and the privacy policy says how long everything is kept.
AI assistants now answer for the whole team: a real project status with who holds what and what's blocked, who to follow up with and who has gone quiet in AB Sales, and how much the AI handled and what it couldn't answer in AB Support.
AI assistants now answer "what's overdue?" with a true count, search your documents across every project, show a status by name when they ask you to confirm, and find an archived lead behind a live deal. AB Support's knowledge base can be checked and corrected from your assistant.
AB Sales records every outreach to a lead and shows who is due a follow-up; switching a campaign on now asks first. AB Support opens with what the AI did while you were away and shows the AI as an assignee. AB Projects offers newcomers a first task, and Teams sign-in explains consent.
AB Support asks customers how the support went once a ticket is resolved and shows CSAT on the dashboard; its reply emails are signed and come back to the same ticket. AB Projects' Team page shows each person's work and the project's hours, built on a new time log on every task.
AB Sales now takes leads straight from your own website form or API. AB Support answers from a knowledge base written in one language in any language, tells chat visitors their message arrived, filters the inbox by several statuses at once, and works bulk actions from a phone.
AB Support now keeps the photos and voice notes customers send on WhatsApp, shows whether each reply was delivered, and gives a returning customer a fresh ticket. The chat widget speaks eleven languages in your brand colour, and AI assistants can draft replies over MCP.
AB Sales now carries a won deal into an AB Projects delivery project, keeps one live card per lead in Microsoft Teams, and speaks eleven languages. AI assistants can now work all three products over MCP, and new uploads are private by default.
AB Support now installs straight from Microsoft Teams, and its bot answers customers from your own knowledge base and cites what it used — plus notifications in the reader's language and keyboard access across every product.
AB Sales now installs from Microsoft Marketplace, drafts its own follow-ups and reads your meetings — and both it and AB Support finally show you what's left of your allowance.
AB Sales campaigns now run the whole sequence — follow-up steps send on schedule and stop when a lead replies. The Opportunities page is rebuilt around a readable pipeline summary, and AB Projects brings your Microsoft Teams channel members into a project automatically.
AB Sales is now available to every team on Microsoft Teams, the new AB home brings the whole family together on the web, and the Tasks filter gets a complete overhaul: saved presets, one-tap chips, relative dates, shareable links, and a phone-friendly filter sheet.
AB Projects is now live on the ChatGPT App — connect ChatGPT directly to your Microsoft Teams workspace and let it create, update, and finish tasks where your team already works.
Version 1.290.85 turns finished meetings into draft action items — pull the Teams transcript, let Gemini suggest tasks with assignees and due dates, edit before you commit. The new CRM Agents tab gives operators a single view of the lead-automation funnel with a one-click 24-hour pause. Meeting-poll Adaptive Cards now update vote counts in real time, and first-install welcome banners stopped pinging every channel member.
Version 1.225.85 takes the AB Projects Help Center to nine new languages with full right-to-left support for Arabic, links tasks and Documents (Wiki) in both directions, adds full-screen image zoom on task attachments, lets CRM users keep multiple email signatures, and brings smarter behavior cues for AI assistants over MCP.
Version 1.216.85 brings "my tasks" back to life for project owners, makes subtask editing and commenting work consistently across every level of nesting, adds a friendly bot greeting for first-time users, and polishes navigation between project work and CRM context.
Version 1.190.85 renames the Teams app to AB Projects, lifts the 64 KB limit on wiki articles and task descriptions, and adds auto-recovery when Teams notifications can't reach a deleted parent message.
Version 1.173.85 deepens what AI assistants can do with your tasks, sharpens the task-detail page, and irons out cross-platform reliability quirks on mobile Teams and the web.
Version 1.156.85 reimagines the Team page as a collaboration workbench, unifies the personal and project dashboards, and polishes the Wiki experience.
Discover major updates in CRM email, Teams integration, and usability in version 1.90.62.
Discover new meeting scheduling, calendar insights, and Teams collaboration features in Version 1.77.50 update.
Discover AI-powered workflows and deeper Teams integration in version 1.57.33. Enhance project automation with smarter context and improved synchronization.
Update 1.24.2 enhances collaboration with wiki comments and Teams sync, boosting productivity.
Discover the latest features in version 1.24.1, including Project Wiki, Kanban view, and enhanced navigation for a better workflow.
Discover the new AB update: Better onboarding, reliable reminders, and an optimized Teams experience for smoother collaboration.
AB (ActionBridge) is now publicly available. Install the app directly from Microsoft Teams to manage projects, tasks, and team collaboration in one place.
AB version 1.32.0 unifies the Web and Microsoft Teams versions into a single platform. Users now access the same core system via Microsoft login, ensuring synchronized projects, consistent task management, and seamless collaboration.
Discover the latest features and improvements in Version 1.1.0, including mentions, daily task reminders, and enhanced task creation templates. Experience smarter and smoother task management today.
Introducing ActionBridge (β), a cutting-edge service powered by large language models (LLM) that analyzes vast customer support data and automatically generates tasks using AI. Improve decision-making accuracy and speed up workflows while reducing team burdens. Apply for a demo today and experience the seamless integration of feedback and task automation.