AB Sales now takes leads straight from your own website form or API. AB Support answers from a knowledge base written in one language in any language, tells chat visitors their message arrived, filters the inbox by several statuses at once, and works bulk actions from a phone.
AB Support now installs straight from Microsoft Teams, and its bot answers customers from your own knowledge base and cites what it used — plus notifications in the reader's language and keyboard access across every product.
Version 1.190.85 renames the Teams app to AB Projects, lifts the 64 KB limit on wiki articles and task descriptions, and adds auto-recovery when Teams notifications can't reach a deleted parent message.
Discover AI-powered workflows and deeper Teams integration in version 1.57.33. Enhance project automation with smarter context and improved synchronization.