AB Sales records every outreach to a lead and shows who is due a follow-up; switching a campaign on now asks first. AB Support opens with what the AI did while you were away and shows the AI as an assignee. AB Projects offers newcomers a first task, and Teams sign-in explains consent.
AB Support asks customers how the support went once a ticket is resolved and shows CSAT on the dashboard; its reply emails are signed and come back to the same ticket. AB Projects' Team page shows each person's work and the project's hours, built on a new time log on every task.
AB Support now keeps the photos and voice notes customers send on WhatsApp, shows whether each reply was delivered, and gives a returning customer a fresh ticket. The chat widget speaks eleven languages in your brand colour, and AI assistants can draft replies over MCP.
AB Sales now carries a won deal into an AB Projects delivery project, keeps one live card per lead in Microsoft Teams, and speaks eleven languages. AI assistants can now work all three products over MCP, and new uploads are private by default.
AB Support now installs straight from Microsoft Teams, and its bot answers customers from your own knowledge base and cites what it used — plus notifications in the reader's language and keyboard access across every product.
AB Sales now installs from Microsoft Marketplace, drafts its own follow-ups and reads your meetings — and both it and AB Support finally show you what's left of your allowance.
AB Sales campaigns now run the whole sequence — follow-up steps send on schedule and stop when a lead replies. The Opportunities page is rebuilt around a readable pipeline summary, and AB Projects brings your Microsoft Teams channel members into a project automatically.
Per-project Teams notification settings, an in-app notification bell with follow-a-task, real task dependencies with Gantt arrows, role and group mentions, comment edit with history plus pin, a read-only Viewer role, and a refreshed Settings page in AB Projects.
AB Projects 1.414.85 makes AI assistants more capable — they follow the links between your tasks and documents and close tasks cleanly — and brings calmer, clearer everyday task views in Microsoft Teams.
Version 1.225.85 takes the AB Projects Help Center to nine new languages with full right-to-left support for Arabic, links tasks and Documents (Wiki) in both directions, adds full-screen image zoom on task attachments, lets CRM users keep multiple email signatures, and brings smarter behavior cues for AI assistants over MCP.
Version 1.216.85 brings "my tasks" back to life for project owners, makes subtask editing and commenting work consistently across every level of nesting, adds a friendly bot greeting for first-time users, and polishes navigation between project work and CRM context.
Version 1.190.85 renames the Teams app to AB Projects, lifts the 64 KB limit on wiki articles and task descriptions, and adds auto-recovery when Teams notifications can't reach a deleted parent message.
Version 1.173.85 deepens what AI assistants can do with your tasks, sharpens the task-detail page, and irons out cross-platform reliability quirks on mobile Teams and the web.
Version 1.156.85 reimagines the Team page as a collaboration workbench, unifies the personal and project dashboards, and polishes the Wiki experience.
Discover the new AB update: Better onboarding, reliable reminders, and an optimized Teams experience for smoother collaboration.
ActionBridge introduces Two-Factor Authentication (2FA) to further enhance the security of your account. By adding an extra layer of protection, 2FA reduces the risk of unauthorized access, even if your password is compromised. Setting it up is quick and easy, helping you safeguard your account with minimal effort.
Introducing ActionBridge (β), a cutting-edge service powered by large language models (LLM) that analyzes vast customer support data and automatically generates tasks using AI. Improve decision-making accuracy and speed up workflows while reducing team burdens. Apply for a demo today and experience the seamless integration of feedback and task automation.