AI assistants now answer "what's overdue?" with a true count, search your documents across every project, show a status by name when they ask you to confirm, and find an archived lead behind a live deal. AB Support's knowledge base can be checked and corrected from your assistant.
AB Support asks customers how the support went once a ticket is resolved and shows CSAT on the dashboard; its reply emails are signed and come back to the same ticket. AB Projects' Team page shows each person's work and the project's hours, built on a new time log on every task.
AB Sales now takes leads straight from your own website form or API. AB Support answers from a knowledge base written in one language in any language, tells chat visitors their message arrived, filters the inbox by several statuses at once, and works bulk actions from a phone.
AB Support now keeps the photos and voice notes customers send on WhatsApp, shows whether each reply was delivered, and gives a returning customer a fresh ticket. The chat widget speaks eleven languages in your brand colour, and AI assistants can draft replies over MCP.
AB Support now installs straight from Microsoft Teams, and its bot answers customers from your own knowledge base and cites what it used — plus notifications in the reader's language and keyboard access across every product.
AB Sales now installs from Microsoft Marketplace, drafts its own follow-ups and reads your meetings — and both it and AB Support finally show you what's left of your allowance.
AB Projects 1.651.0 — task lists and wiki documents now update while you are looking at them, including changes made by an AI assistant. Plus a wiki menu you can actually reach, task configuration counts in project settings, and comments that keep images and long links inside the column.
Version 1.322.85 rebuilds the task-detail page as focused panels, adds multi-select chip filters and a quick search box across every task list, gives CRM leads a one-click company-URL finder, and polishes the bot's day-to-day task views. The Microsoft AppSource listing got a real pricing page with live currency selection across 16 currencies, and a long list of small reliability fixes round out the update.
Version 1.273.85 turns AB CRM into a self-driving lead engine — find each lead's website with Gemini and Google Search, research the contact, send a pre-approved outbound email, and post a one-click "Stop automating" card to your Teams channel. Multi-tenant CRM mail now sends from any Azure AD tenant, per-task deadline reminders land at the exact moment you pick, and timezone-aware timestamps replace UTC across every page.
Version 1.225.85 takes the AB Projects Help Center to nine new languages with full right-to-left support for Arabic, links tasks and Documents (Wiki) in both directions, adds full-screen image zoom on task attachments, lets CRM users keep multiple email signatures, and brings smarter behavior cues for AI assistants over MCP.
Version 1.190.85 renames the Teams app to AB Projects, lifts the 64 KB limit on wiki articles and task descriptions, and adds auto-recovery when Teams notifications can't reach a deleted parent message.
Version 1.173.85 deepens what AI assistants can do with your tasks, sharpens the task-detail page, and irons out cross-platform reliability quirks on mobile Teams and the web.
Version 1.156.85 reimagines the Team page as a collaboration workbench, unifies the personal and project dashboards, and polishes the Wiki experience.
Discover the latest updates in version 1.95.66, focusing on Teams reliability, adaptive cards, and AI improvements.
Discover major updates in CRM email, Teams integration, and usability in version 1.90.62.
Discover AI-powered workflows and deeper Teams integration in version 1.57.33. Enhance project automation with smarter context and improved synchronization.
Update 1.24.2 enhances collaboration with wiki comments and Teams sync, boosting productivity.
Discover the latest features in version 1.24.1, including Project Wiki, Kanban view, and enhanced navigation for a better workflow.
AB (ActionBridge) is now publicly available. Install the app directly from Microsoft Teams to manage projects, tasks, and team collaboration in one place.
Discover the latest features and improvements in Version 1.1.0, including mentions, daily task reminders, and enhanced task creation templates. Experience smarter and smoother task management today.