Help & Support

Find guides, tips, and answers to get the most out of AB. Browse by topic or search for what you need.

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AB Support Settings

Two things are called settings in AB Support: your personal settings (language, timezone, ticket digest) and a desk's admin-only settings (members, channels, statuses, knowledge sources), reached from the gear inside the desk.

AB Support
settings
personal settings
desk settings
members
roles
WhatsApp
SMS
knowledge sources

Task Statuses and Workflows

Manage task workflow in AB Projects by changing status, updating progress, completing tasks, and reviewing work by status in Kanban view.

AB Projects task status
task workflow
change status
task progress
complete task
completion note
Kanban view
Unspecified status
Microsoft Teams task management

Category

AB Projects
41
AB Sales
22
AB Support
20
Common
6

Tags

AB Projects 35 AB Sales 24 CRM 22 AB Support 20 Microsoft SSO 6 Microsoft Teams 6 admin consent 5 AB Projects documents 4 AI assistants 3 ActionBridge 3

Search History

board view 7450 project summary export 1391 project updates 1388 ActionBridge 1346 Teams project roles 1311 project configuration 1293 project roles 1293 permissions 1256 Microsoft Teams task management 1251 install in Teams 1250 ACTIONBRIDGE task creation 1244 RBAC 1243 assign task 1243 AI support 1241 ACTIONBRIDGE project settings 1239 one channel per project 1238 task deadline notification 1237 filters 1228 Microsoft 365 app 1226 task management 1224 work planning 1222 collaborative task tracking 1217 in-app messages 1216 reminder timing 1213 project member communication 1210 task workflows 1204 AB 1200 ACTIONBRIDGE notifications 1185 monthly charges 1177 Teams collaboration 1174