Overview of ACTIONBRIDGE Services
ACTIONBRIDGE is an advanced AI solution that uses large language models (LLM) to analyze various communication channels (email, phone, chat, etc.) and automatically generate actions that need to be taken. By integrating LLMs trained for different industries, it enables more accurate analysis and effectively clusters customer inquiries. This allows for the automatic generation of tasks and suggestions for solutions based on sentiment scores, the volume of inquiries, and customer status.
Main Features
Inquiry Management
Quickly processes a large volume of inquiries and automatically generates appropriate actions for each inquiry. It provides a foundation for understanding the customer’s voice more deeply and improving service quality.
Customizability
By specifically defining the functions for targeted teams, actionable items can be derived for specific teams. This enables suitable responses for each team.
API Integration
ACTIONBRIDGE seamlessly integrates with major CRMs and task management systems like Salesforce, HubSpot, and Zendesk via APIs. It is compatible with any platform and aims to enhance efficiency in business operations.
Multilingual Support
It supports multiple languages beyond Japanese, making it ideal for global companies dealing with inquiries in various languages. This allows for flexible service provision that meets customer needs.
Cost Efficiency
Pricing can be adjusted based on usage, providing user-friendly plans for companies of all sizes. It is a service with excellent cost performance.
Application Cases
ACTIONBRIDGE is ideal for companies that handle more than 100 inquiries a day. Beyond this volume, it becomes challenging for humans to process information and make judgments, necessitating efficient processing by AI. Even with lower usage, flexible plans can be offered annually to meet the needs of companies.
It is crucial that customer feedback is linked to product development. Companies that understand this will see even greater value from implementing ACTIONBRIDGE.
Pricing Plans
We offer a variety of flexible plans, and detailed pricing information is available on a dedicated page. See detailed pricing plans here
Contact Us
For details about the service or to request a demo, please contact us via the contact page. Contact us here