Help & Support

Find guides, tips, and answers to get the most out of AB. Browse by topic or search for what you need.

Total 2 articles. Currently on page 1 of / 1

The AB Support Bot

The AB Support bot is for your team, not your customers — check open tickets, see what is assigned to you, and pick the channel escalations land in. Every command, where to use it, and which desk it answers about.

AB Support
bot
commands
Microsoft Teams
help
register
notifications

Support Desks: Your AB Support Workspace

A desk is your AB Support workspace — its own tickets, customers and settings, independent of AB Projects and AB Sales. The two ways to create one, how to choose, and how to open it from Teams, Outlook or the web.

AB Support
desk
workspace
setup
channel
standalone

Category

AB Projects
41
AB Sales
22
AB Support
21
Common
6

Tags

AB Projects 35 AB Sales 24 CRM 22 AB Support 21 Microsoft Teams 7 Microsoft SSO 6 admin consent 5 AB Projects documents 4 AI assistants 3 ActionBridge 3

Search History

board view 7468 project summary export 1396 project updates 1393 ActionBridge 1353 Teams project roles 1319 project roles 1300 project configuration 1299 permissions 1262 install in Teams 1256 Microsoft Teams task management 1255 RBAC 1250 ACTIONBRIDGE task creation 1248 AI support 1247 assign task 1247 task deadline notification 1247 one channel per project 1244 ACTIONBRIDGE project settings 1243 filters 1235 Microsoft 365 app 1229 task management 1229 work planning 1228 in-app messages 1222 collaborative task tracking 1220 reminder timing 1217 project member communication 1215 task workflows 1210 AB 1206 ACTIONBRIDGE notifications 1191 monthly charges 1185 Teams collaboration 1178