4.3 Commenting with Mentions in Channels
In ACTIONBRIDGE, comments can notify specific users and even post to Microsoft Teams channels, keeping everyone aligned. Instead of typing @username, mentions are handled through an intuitive member selection interface.
Mentioning Users in Comments
- Open any task and scroll to the Comments section.
- Write your comment using the rich text editor.
- Below the editor, you’ll see a list of project members with checkboxes.
- Tick the users you want to notify — these users will be mentioned in the comment and receive notifications.
- Only users who are already members of the project are shown in the list.
Sending Comments to Teams Channels
- If the project is linked to a Microsoft Teams tab, the first comment on a task can also be posted to the linked channel thread.
- This message is sent as an Adaptive Card and includes task details and the comment.
- Replies in Teams stay within the channel and don’t sync back to the task — but keep your team informed.
- Subsequent comments remain internal unless future integration options are enabled.
Notification Behavior
- Ticked users receive in-app notifications and (if enabled) Teams alerts.
- Notifications are tracked in the activity history and notification panel.
- You can adjust notification preferences in Project Settings → Notifications.
Best Practices
- Use mentions to bring the right people into the discussion without overwhelming the whole team.
- Use Teams posting only when task visibility is critical beyond project members.
- Review the list of ticked users before posting to avoid unnecessary alerts.
By selecting exactly who to notify with each comment, ACTIONBRIDGE helps you communicate precisely — while maintaining visibility across tasks and Teams.
