Help & Support
Find guides, tips, and answers to get the most out of AB. Browse by topic or search for what you need.
The roster and org chart
How AB Talent keeps employment facts as a dated history with reasons, what Microsoft 365 owns, and how the org chart, leavers and archiving work.
Troubleshooting AB Talent
What the messages in AB Talent mean and how to fix them, from missing access and empty balances to candidate mail, the directory and calendar bookings.
Writing to candidates, retention and erasure
How AB Talent emails candidates from your own mailbox, how long applications are kept, and how an HR admin keeps one longer or erases an applicant.
Who Can See What in AB Talent
AB Talent shows each person only what their access allows. The seven kinds of access, how they combine, why even an HR admin doesn't see salaries by default, and how to change someone's access.
Setting Up AB Talent
How to set up AB Talent for your company: create the workspace, import your team from Microsoft 365, give people access, set up time off, choose the handbook, connect candidate mail, and what each colleague sees the first time they open it.
Approving an ActionBridge app for your organization (for IT administrators)
For IT administrators: what approving AB Projects, AB Sales, AB Support or AB Talent for your organization grants, permission by permission, who can approve it, and how to undo it.