Help & Support

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Images or Files Won't Upload

Image won't upload in AB Projects? Images are embedded via the editor (comments, descriptions) and icon pickers, stored in AB Projects storage — not OneDrive/SharePoint. Check format, size, your signed-in session, and network.

image upload failed

upload not working

image format

image too large

signed-in session

network firewall

AB Projects storage

no license gate

upload troubleshooting

Microsoft Teams App Doesn't Load

AB Projects tab not loading in Microsoft Teams? Work through reloading, updating/restarting the Teams client, Microsoft SSO and admin consent, clearing Teams cache, unblocking blz.actionbridge.io on the network, and checking app install/consent.

Teams app not loading

AB Projects Teams issue

reload tab

Microsoft SSO

admin consent

Teams cache clear

firewall blz.actionbridge.io

blank tab

Teams troubleshooting

I Can't See My Tasks

Tasks not showing in AB Projects? Work through project selection, the filter panel (completed/omitted hidden by default and remembered), the List/Gantt/Kanban views (Gantt needs dates), Teams-channel membership sync, and reloading.

cannot see tasks

task visibility

filters

omitted tasks

missing tasks

project membership

Teams channel sync

Gantt needs dates

AB Projects troubleshooting

refresh task view