Help & Support

Find guides, tips, and answers to get the most out of AB. Browse by topic or search for what you need.

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The AB Support Bot

The AB Support bot is for your team, not your customers — check open tickets, see what is assigned to you, and pick the channel escalations land in. Every command, where to use it, and which desk it answers about.

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Support Desks: Your AB Support Workspace

A desk is your AB Support workspace — its own tickets, customers and settings, independent of AB Projects and AB Sales. The two ways to create one, how to choose, and how to open it from Teams, Outlook or the web.

AB Support
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Category

AB Projects
41
AB Sales
22
AB Support
21
Common
6

Tags

AB Projects 35 AB Sales 24 CRM 22 AB Support 21 Microsoft Teams 7 Microsoft SSO 6 admin consent 5 AB Projects documents 4 AI assistants 3 ActionBridge 3

Search History

board view 7475 project summary export 1400 project updates 1395 ActionBridge 1358 Teams project roles 1322 project configuration 1303 project roles 1303 permissions 1267 install in Teams 1261 Microsoft Teams task management 1258 RBAC 1254 ACTIONBRIDGE task creation 1252 assign task 1252 AI support 1251 one channel per project 1250 task deadline notification 1249 ACTIONBRIDGE project settings 1245 filters 1239 task management 1234 Microsoft 365 app 1233 work planning 1230 in-app messages 1227 collaborative task tracking 1224 reminder timing 1220 project member communication 1219 AB 1212 task workflows 1211 ACTIONBRIDGE notifications 1193 monthly charges 1187 Teams collaboration 1182