Help & Support

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Knowledge Sources: How the AI Answers

The AI answers customers directly from the knowledge sources you point it at — this desk's own knowledge base, another workspace's wiki, or public help content — and cites them. What you put in those sources is what your customers get told.

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Category

AB Projects
41
AB Sales
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AB Support
21
Common
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Tags

AB Projects 35 AB Sales 24 CRM 22 AB Support 21 Microsoft Teams 7 Microsoft SSO 6 admin consent 5 AB Projects documents 4 AI assistants 3 ActionBridge 3

Search History

board view 7475 project summary export 1400 project updates 1395 ActionBridge 1358 Teams project roles 1322 project configuration 1303 project roles 1303 permissions 1267 install in Teams 1261 Microsoft Teams task management 1258 RBAC 1254 ACTIONBRIDGE task creation 1252 assign task 1252 AI support 1251 one channel per project 1250 task deadline notification 1249 ACTIONBRIDGE project settings 1245 filters 1239 task management 1234 Microsoft 365 app 1233 work planning 1230 in-app messages 1227 collaborative task tracking 1224 reminder timing 1220 project member communication 1219 AB 1212 task workflows 1211 ACTIONBRIDGE notifications 1193 monthly charges 1187 Teams collaboration 1182