Help & Support

Find guides, tips, and answers to get the most out of AB. Browse by topic or search for what you need.



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Rating the AI's Answers

Customers can rate the AI's answers with a thumbs up or down; the score rolls up to a helpfulness percentage on your dashboard so you can track and improve answer quality.

CRM Settings

Everything in the CRM Settings page — automation on/off, the sending mailbox and daily email cap, the Teams notification channel, email templates, and labels. Owner/Admin only.