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Working the Ticket Queue

How to scan, filter, and work the AB Support ticket queue: the inbox row signals, quick filters and sort, saved filters, keyboard triage, and bulk actions.

AB Support
inbox
queue
filters
saved filters
triage
keyboard shortcuts
bulk actions
mobile

Category

AB Projects
39
AB Sales
17
AB Support
17
Common
6

Tags

AB Projects 33 AB Sales 19 AB Support 17 CRM 17 Microsoft SSO 6 Microsoft Teams 6 admin consent 5 AB Projects documents 4 agents 4 AI assistants 3

Search History

board view 7400 project summary export 1332 project updates 1325 ActionBridge 1295 Teams project roles 1259 project configuration 1243 project roles 1239 install in Teams 1201 Microsoft Teams task management 1200 ACTIONBRIDGE task creation 1190 assign task 1190 RBAC 1187 one channel per project 1187 AI support 1185 task deadline notification 1184 ACTIONBRIDGE project settings 1180 filters 1176 Microsoft 365 app 1172 permissions 1172 task management 1170 in-app messages 1166 collaborative task tracking 1164 work planning 1163 task workflows 1162 reminder timing 1160 project member communication 1154 AB 1147 ACTIONBRIDGE notifications 1136 Teams collaboration 1132 monthly charges 1128