AB Sales: Overview

AB Sales is an AI-assisted CRM that lives inside Microsoft Teams. Capture leads, research them with AI, move them through a simple funnel, and convert the winners into customers — without leaving the place your team already works.

What you can do

Capture leads

Add prospects by hand, bulk-import a CSV, or let the Agent fill them in. See Leads.

Research with AI

Find a company's website, read it, and enrich the lead automatically. See Research with AI.

Send email

Templated outreach from your own Microsoft 365 mailbox. See Sending email.

Automate the grind

The Agent finds websites, extracts contacts, and sends a first touch on a timer. See Agents.

The four core objects

ObjectWhat it is
LeadA prospect you want to sell to. The busiest object — all the automation targets leads.
ContactA person attached to a lead or customer. Many per parent are fine.
OpportunityA specific deal: amount, expected close date, stage.
CustomerAn established account you do business with.

They form a funnel: a lead becomes a Contact when you add a contact, an Opportunity when you add a deal, and a Customer when you win it. See how the funnel works.

Who it's for

  • Small B2B sales teams already living in Microsoft Teams who don't want a separate CRM browser tab.
  • Founders and engineers running their own outbound — the Agent does the work you don't have time to do by hand.
  • Anyone whose “CRM” today is a spreadsheet quietly going stale.

Start here

Published on 2026-06-01
Last updated on 2026-07-10
Version 7