ActionBridge Expands to Support 16 Regions and Languages, Automatically Generating Tasks from Communication Data
October 28, 2024
Receiptroller Co., Ltd. is excited to announce that ActionBridge, a service that automatically generates action tasks from communication data, now supports 16 regions and languages. Following the launch of the β version in Japanese in September, multilingual support has been added, including English, Chinese, French, and Spanish, enabling both input and output in these languages. The admin interface has also been localized to each language, enhancing the user experience. Moving forward, we plan to strengthen support content and educational resources tailored to each region.
For a full list of the 16 supported languages and regions, please refer to here.
Key Features of ActionBridge Supporting Global Enterprises
ActionBridge helps companies transform valuable insights gained from customer interactions (communication data) into concrete action plans, not just providing a snapshot of the current situation. By using inquiry data, it offers end-to-end support from identifying issues to generating tasks and providing suggestions on how to proceed with those tasks. ActionBridge is designed to assist businesses in sharing challenges across multiple languages and collaborating with local teams when expanding products and services globally.
For example, by collecting diverse feedback from customers around the world, ActionBridge enables each region's staff to directly utilize the information, streamlining communication. This reduces the effort involved in handling multiple languages and accelerates decision-making, allowing global teams to focus on solving issues more efficiently.
Development Background and Future Prospects
The development of ActionBridge was driven by the needs expressed by current customers operating global e-commerce sites. For these companies, customer feedback provided in multiple languages is now shared with local teams in their native languages, improving collaboration across the organization. Responding to this demand, we will continue to expand language support and improve functionality, enabling even more companies to benefit from this solution.
Contact
For inquiries or to request a demo, please use the contact form here.
